Fail to Join Game

In-game or account issues? Give them voice here, we'll help you.
Devilcho
Newbie
Newbie
Posts: 5
Joined: Tue Sep 06, 2016 7:04 am

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in my acc "Sapolcho" have one hero "Run" that can not join or create game ?? How can i fix that?
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DarkKiss
Administrator
Administrator
Posts: 2947
Joined: Thu Feb 12, 2009 9:52 pm

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If it's a single character that you're having issues with, wait a few hours and try again. The server automatically fixes those characters every 6 hours (6 & 12 am/pm).
Devilcho
Newbie
Newbie
Posts: 5
Joined: Tue Sep 06, 2016 7:04 am

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Thank you!! :thumbup: :thumbup:
edintakuv
Newbie
Newbie
Posts: 6
Joined: Tue Jan 26, 2021 11:09 pm

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Ok i see that there is an explanation. But still that does not explain the strange errors sometimes when you die and cannot enter game cause the game kicks you out :D
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DarkKiss
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Joined: Thu Feb 12, 2009 9:52 pm

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edintakuv wrote:
Sun Feb 28, 2021 6:53 am
Ok i see that there is an explanation. But still that does not explain the strange errors sometimes when you die and cannot enter game cause the game kicks you out :D
If you help me to understand your issue better and maybe even reproduce it on my side, I may be able to investigate and answer your question.